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Legal Information

These General Conditions of Sale are applicable to all commercial transactions carried out on our website, www.genca.es, the domain owned by Genca, SL, a company registered in Spain (CIF/Tax code: B58069113).

Genca, SL reserves the right to modify the commercial offer on the website at any time (i.e. edit products, prices, promotions, and other commercial terms or terms of service). Said modifications will not apply to contracts which have already been executed.

Genca, SL strives daily to provide updated, truthful information without typographical errors. In the event that an error of this type occurs, it shall be corrected immediately. If there is a typographical error in any of the prices shown, and a customer has made a purchase decision based on said error, Genca, SL will notify the customer of said error and the customer will have the right to rescind the purchase without incurring any cost.

The contents of the www.genca.es website may, on occasion, show provisional information about the nature of some products. In the event that the information provided does not correspond to the characteristics of the product, the customer is entitled to cancel the purchase without incurring any cost.

Genca, SL is not directly or indirectly responsible for any of the information, content, statements, or expressions contained in the products sold by www.genca.es. Said liability at all times falls to the manufacturers or distributors of said products. The customer understands that Genca, SL is a mere intermediary between them and said manufacturer or distributor.

1. Genca, SL Identification

Company name:
Genca, SL
Registered office:
Polígono Palou Nord Calle Palautordera, 18-20 - 08401 Granollers (Barcelona, España)
Email address:
Phone number:
+34 938 701 829
Registration data:
Commercial Registry of Barcelona, Volume 22821, Folio 197, Sheet B43056, Inscription 15
Tax ID Number:

2. Commercial Communications

Your personal data will be incorporated into a file under Genca, SL responsibility in order to manage the processing and execution of your order. If you have previously granted your express consent, we will use your email address to send you commercial communications. You can unsubscribe from these at any time by sending a message to our contact address, or by clicking on the link provided in the commercial communications emails.

3. User/Customer Obligations

Any user and/or customer of www.genca.es undertakes, at all times, to provide truthful information about the data requested in the user registration form, and to keep said information updated at all times.

Likewise, the user/customer agrees to keep their personal access codes to our website confidential and to store them with the utmost care.

In the event that the sale or marketing of a product on our website requires the buyer to be of a certain age, according to the current legislation of its country of origin, the buyer declares that they meet said requirement necessary for formalising the purchase.

4. Applicable Law and Competent Jurisdiction

All purchases made from Genca, SL are subject to Spanish legislation.

These Conditions of Sale are governed by Spanish law. For the resolution of conflicts, the parties submit to the courts and tribunals of Barcelona, waiving all other jurisdictions.

All disputes arising from this contract are subject to the courts and tribunals of Barcelona.

Genca, SL reserves the right to make any changes it deems appropriate to the established terms and conditions. Any modifications shall be featured prominently on the www.genca.es website.

Online dispute resolution in accordance with Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform, which is available via the following link: http://ec.europa.eu/consumers/odr/.


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